FAQ
FREQUENTLY ASKED QUESTIONS
CanadaRED
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Contributions raised through CanadaRED are reinvested directly back into the Canadian soccer ecosystem in three focused areas:
- Accessibility for Youth Club Soccer
- Canadian Coaching Excellence
- Enhanced National Team System Support
CanadaRED members receive exclusive access to Canada Soccer updates, invitations to special events and experiences, and priority access to select opportunities, including exclusive access to apply for tickets through Canada Soccer’s FIFA World Cup 26TM ticket allocation for Canada’s Men’s National Team (CANMNT) matches. Benefits are based on your CanadaRED membership tier.
No. The CanadaRED Starter Tier is completely free and made for those who want to stay connected and receive insider access. Fans and supporters within the CanadaRED Starter Tier are eligible to apply for tickets through Canada Soccer’s FIFA World Cup 26TM ticket allocation.
The Community membership tier has been developed to provide elevated member benefits to registered members of the Canadian soccer community – players, referees, coaches, Canada Soccer alumni, and the Voyageurs Canadian supporters group – to be part of the official Canada Soccer fan membership program and stay connected while contributing to the sport we all love. There is no cost associated with the Community tier.
Community tier members may upgrade to higher levels at their discretion, and once enrolled, will receive an exclusive offer to upgrade to the Squad tier at a discounted price of $26.
Access to the Community tier is facilitated by community soccer clubs who are invited to register their membership for the CanadaRED Community tier directly, through Canada Soccer’s new Club+ platform, or by contacting Canada Soccer directly. If you are interested in receiving access to the Community tier, we encourage you to contact your club today to share this exciting opportunity.
To learn more about Club+, visit https://clubplus.canadasoccer.com.
All memberships secured before the end of 2025 will remain active through 31 December, 2026. After that point, membership will remain active for one calendar year from the date of purchase.
Contributions to CanadaRED are eligible for a charitable tax receipt in accordance with Canada Revenue Agency (CRA) regulations. Tax receipts will be issued for the eligible portion of the contribution, which is calculated based on the total contribution minus the value of any benefits received. Canada Soccer follows all CRA guidelines to ensure compliance and transparency in charitable receipting.
No. Individuals will receive one (1) entry into all ticket lotteries per email address.
Unlock more unique and exclusive CanadaRED benefits by upgrading to different membership levels.
Canada Soccer is working collaboratively with the Voyageurs to ensure their longstanding support for Canada’s National Teams is recognized and rewarded through CanadaRED.
All Voyageurs active members will have an option to be elevated to the Community tier and given an opportunity to upgrade to the to the Squad tier at a discounted price of $26. Additional considerations are being developed in collaboration with Voyageurs leadership.
To learn more about the Voyageurs visit: thevoyageurs.com
All Canada Soccer alumni will automatically receive CanadaRED benefits at the Community membership tier. The Community tier offers an opportunity to upgrade to the Squad tier at a discounted price of $26.
Participants of Canada Soccer’s past Men’s FIFA World Cup squads from 1986 and 2022, along with a group of the most capped alumni from the men’s and women’s national teams, will receive direct access to Canada Soccer’s FIFA World Cup 26TM ticket allocation.
Canada Soccer Life Members and Hall of Fame Members will receive direct access to Canada Soccer’s FIFA World Cup 26TM ticket allocation.
Log into your membership account portal with the email address you used while signing up for your membership.
From your membership account portal you can update your password, email address and contact information.
CanadaRED members can upgrade their membership tier at any time by logging into the membership account portal. Members will receive a credit equal to the value of their current membership level to be applied to their upgrade.
TICKETING
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Please find a link to FIFA’s Supporters Access Codes User Guide linked here. This guide provides detail for PMA Supporters on navigating the purchase process via the FIFA Portal, including how to create a FIFA Ticketing Account and how to create and submit a ticket application.
CanadaRED is the exclusive platform for fans and supporters to apply to access tickets through Canada Soccer’s FIFA World Cup 26™ ticket allocation, for Canada’s matches. All CanadaRED members at all tiers will have the opportunity to apply to access tickets. It is expected that demand will dramatically exceed availability, and a weighted random draw will be conducted to determine who receives tickets. Here is how the ticket lottery for Canada Soccer’s FIFA World Cup 26TM ticket allocation will work
- A separate lottery will be held for each match that Canada plays.
- An equal number of tickets will be made available for the lottery at each tier.
- The lottery begins at the highest membership tier (Icon).
- Members who are not successful in the lottery at their membership tier will be automatically entered into the lottery at lower tiers.
- The process repeats until a lottery is held at all tiers.
Canada Soccer will ensure fair and equitable access in accordance with ticketing policies and process established by FIFA.
More information about the process and timing for applying for tickets through Canada Soccer’s FIFA World Cup 26TM ticket allotment will be provided by email to CanadaRED members.
There are multiple options for fans to secure tickets for FIFA World Cup 26TM. Fans can find additional information via FIFA.com/tickets.
As a Participating Member Association, Canada Soccer will receive 8% of sellable stadium capacity as a purchasable ticket allocation per match for each of Canada’s matches at FIFA World Cup 26TM. The larger the capacity of the stadium, the greater the number of tickets available via Canada Soccer’s purchasable ticket allocation.
FIFA will provide additional details regarding the ticket application process in due course. All CanadaRED members will be notified via email when updates are available.
Certain details about Canada Soccer’s ticket allocation for FIFA World Cup 26™ are not yet available. We will share confirmed information as soon as it is provided by FIFA.
- Application Dates: The timeline for when fans can apply for tickets through Canada Soccer’s allocation—and the deadline to secure or upgrade CanadaRED memberships for eligibility—has not yet been determined.
- Ticket Prices: Pricing will be set and announced by FIFA at a later date.
Individuals can apply for tickets through Canada Soccer’s FIFA World Cup 26™ ticket lottery as well as any FIFA run public ticket draw, as long as they remain compliant with the sales restrictions that FIFA has introduced for FIFA World Cup 26™, which limits households to four tickets per match and a total of 40 tickets for the tournament. The term “household” refers to the postal address provided in the FIFA ID ticketing account when applying for a chance to purchase tickets for the FIFA World Cup 26™. This means that all accounts registered with the same address are considered part of the same household for ticketing purposes.
Additional information related to FIFA World Cup 26™ ticket sales regulations can be found here.
Yes, individuals can be successful in multiple FIFA World Cup 26™ ticket draws, provided they do not exceed the cumulative ticket limits of four (4) tickets per match and a total of 40 tickets for the tournament, per household.
All individuals purchasing tickets for FIFA World Cup 26™ will require a FIFA ID, including those who are successful through the lottery to access Canada Soccer’s FIFA World Cup 26™ ticket. The same FIFA ID can be used to complete the purchase process through any of the available ticket purchase channels.
Please note that you must be at least 13 years old to register for a FIFA ID, and at least 18 years old to sign up for a FIFA ticketing account and purchase FIFA World Cup 26™ tickets.
Additional information related to the FIFA ID can be found here.
As ticket demand will significantly outpace supply, individuals are encouraged to apply for tickets they are interested in, through the available channels. FIFA’s public lotteries are global ticket application windows, in which individuals may apply for tickets to all available matches in the FIFA World Cup 26™. Canada Soccer’s FIFA World Cup 26™ ticket lottery is specific to Canada’s matches and access is exclusive to CanadaRED members.
CanadaRED Members will receive the first opportunity to purchase tickets to National Team home matches, through a phased advance window process. All members will receive an email before the presale opens with a code and link to purchase tickets.
FIFA WORLD CUP 26™ TICKETING – CANADA SOCCER ALLOTMENT
Last modified: 3rd December, 2025
FIFA Ticketing is responsible for all ticketing matters related to FIFA World Cup 26™ and has established the regulations for distributing tickets to supporters of participating nations. Canada Soccer will have an allotment of tickets to distribute to Canada Soccer’s fans for each of Canada’s FIFA World Cup 26™ matches, in coordination with FIFA Ticketing.
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First, all applicants for Canada Soccer’s allotment must be an active CanadaRED member, at any level. Membership is free at the CanadaRED Starter tier.
Fans who are not currently CanadaRED members and would like to apply for tickets have until 11 January 2026 at 11:59pm ET, to become a member at any level. In addition, current CanadRED members will have until 13 January 2026 at 11:59pm ET to upgrade their membership level to improve their chances at being successful in the lottery process. The weighted random draw will use the tier level for CanadaRED accounts as of 13 January, 2026.
For more information on the CanadaRED program and to join today visit https://canadared.canadasoccer.com/
The full list of eligibility requirements to apply for FIFA World Cup tickets are listed below. Applicants must:
- Be a CanadaRED member at any tier level
- Be at least 18 years of age at the time of applying for tickets
- Have a FIFA ID to access the ticket portal (applicants will be prompted to sign-in or register when first accessing the FIFA ticket portal)
CanadaRED members can apply for tickets to each of Canada Soccer’s Men’s National Team matches at any time between 11 December 2025 and 13 January 2026, by accessing the FIFA Ticket portal exclusively for Canada Supporters. CanadaRED members will receive a link and unique access code to gain entry to the portal via email from Canada Soccer. The access code will only be available for one-time use and cannot be shared. CanadaRED members interested in applying for tickets should use the email address registered with their CanadaRED account to be allocated in the proper tier for the weighted random selection draw for tickets.
The application process is not first-come, first-served and fans can apply at any point during the application window.
Canada Soccer fans under the age of 18 who wish to purchase tickets must have a parent/guardian above the age of 18 apply for tickets on their behalf. Anyone under the age of 18 can be added to an application as guests.
No. CanadaRED members who apply through the FIFA Ticket Office portal are not guaranteed tickets as the number of tickets requested is expected to significantly exceed the allocation available.
In the event that the number of tickets requested exceeds the allocation available for any price category for any match, a weighted random selection draw will be conducted to determine which applicants are awarded tickets.
CanadaRED members at the highest levels will have the best chance of receiving access to purchase tickets as they will be included in the draw at their membership tier and, if they are not successful, will be entered in each subsequent draw at lower levels.
Canada Soccer will conduct a weighted random draw to allocate tickets for fans within the Canada Soccer ticket allotment. This process will ensure that those interested have a fair opportunity to attend FIFA World Cup 26™ Matches.
- Tickets will be assigned via weighted random draw based on CanadaRED membership level
- CanadRED members may submit one (1) ticket application per code (maximum of 2 tickets per match)
- CanadRED members must use the email address associated with their CanadaRED membership account.
- Applicants will be able to select preferred ticket category level, based on categories made available by FIFA in this process.
- Submitted applications are final and cannot be edited.
Here is how the ticket lottery for Canada Soccer’s FIFA World Cup 26TM ticket allocation will work:
- A separate lottery will be held for each match that Canada plays.
- An equal number of tickets will be made available for the lottery at each tier.
- The lottery begins at the highest membership tier (Icon).
- Members who are not successful in the lottery at their membership tier will be automatically entered into the lottery at lower tiers.
- The process repeats until a lottery is held at all tiers.
Draw 1 – Icon Members
Draw 2 – Legend Members + anyone not selected from Draw 1
Draw 3 – Champion Members + Anyone not selected in Draw 2
Draw 4 – Premier Members + Anyone not selected in Draw 3
Draw 5 – Squad Members + Anyone not selected in Draw 4
Draw 6 – Community Members + Anyone not selected in Draw 5
Draw 7 – Starter Members + Anyone not selected in Draw 6
No, your access code is tied to the email address used to register your CanadaRED account. If you upgrade your account, using this same email address, the access code used for your ticket application will reflect that level of membership.
As a Participating Member Association, Canada Soccer will receive 8% of sellable stadium capacity as a purchasable ticket allocation per match for each of Canada’s matches at FIFA World Cup 26TM. The larger the capacity of the stadium, the greater the number of tickets available via Canada Soccer’s purchasable ticket allocation.
Yes. Through the CanadaRED ticket application process, each individual CanadaRED member may apply for a maximum of two (2) tickets per match per account.
The two (2) ticket per match maximum ticket application criteria helps to ensure
that as many CanadaRED members as possible will have a fair opportunity to secure tickets to attend Canada matches at FIFA World Cup 26™.
This limit is less than the overall maximum of four (4) tickets per match per household set forth by FIFA Ticketing for tickets accessed through any draw for FIFA World Cup 26™.
FIFA’s tournament limits also apply to all Canada Soccer fans applying to access tickets through Canada Soccer’s ticket allocation.
As per FIFA’s ticket sales regulations, an individual may apply for a maximum of four (4) tickets through a combination of any FIFA draw and through Canada Soccer’s allotment for the same match, so long as they do not exceed four (4) tickets per match and forty (40) tickets for the entire tournament, per household.
For complete FIFA Ticket Sales Restrictions visit FIFA.com/Tickets
https://gpcustomersupportfwc2026.tickets.fifa.com/hc/en-gb/sections/30066577818013-Sales-Restrictions
Important to note: Those who submit requests for tickets beyond the household limits stated above (whether through a single request or by combining applications made during various sales phases) risk having all requests for tickets ultimately declined and/or revoked by FIFA (including those previously confirmed).
Please also note: The online order page will not automatically conduct checks on ticket limits when you submit your request. Instead, the request submitted is checked after the sales window has concluded in combination with all other requests received. Please ensure that you do not exceed the stated combined household limits when submitting your request either through the Canada Soccer portal or any earlier or later ticket sales phases through FIFA.com.
Canada Soccer’s allotment is for tickets to Canada matches only, including each of Canada’s three Group Stage matches. Canada Soccer fans also have the opportunity to request Conditional Tickets for Canada’s possible knockout round games, including the Round of 32, Round of 16, Quarterfinals, Semifinals and Final/Third Place Game. Conditional Tickets will be issued only if Canada advances.
Supporter Tickets (ST) – Individual match tickets available for each of the three (3) Group Matches that will be played by Canada Soccer’s Men’s National Team during the Group Stage.
Conditional Supporter Tickets (CST) – Individual match tickets available for each of the knockout round matches that could be played by Canada Soccer’s Men’s National Team. CSTs are conditional on Canada qualifying for the match; otherwise the tickets cease to exist and a refund will be owed, minus a service fee as charged by FIFA.
Anyone who applies for a ticket to follow Canada Soccer’s Men’s National Team for matches in the knockout rounds will be applying for a Conditional Supporter Ticket, which will be valid only if Canada advances. Applicants will be required to use a payment card to pay the full amount for all tickets up front. Should Canada not advance to a stage of the tournament for which someone has purchased a ticket, then the ticket purchaser will receive a refund to the payment card used, minus a service fee per ticket as charged by FIFA.
Please note that matches after the group stage may be played outside of Canada…
Yes, however not through Canada Soccer. Canada Soccer fans may apply for tickets to non-Canada FIFA World Cup matches by submitting a ticket application directly through FIFA. Fans should visit the FIFA World Cup 26™ Ticketing page at FIFA.com/tickets for more information. If fans are successful in obtaining tickets through this method, they will be seated with other international fans in an International General Public area. Canada Soccer fans will be seated with other Canada fans only if they apply for tickets from Canada Soccer’s allotment.
Please remember, however, that FIFA’s household ticket limits apply to all tickets purchased regardless of how, when, or in which phase they were purchased. A household may apply for a maximum of four (4) tickets per match and a maximum of forty (40) tickets for the whole tournament. These limits include all sales phases and applications combined.
Tickets will be available across multiple categories/price levels. The ticket application portal will give applicants the opportunity to choose which category or categories of tickets they prefer but will not allow any more specifics beyond this. FIFA does not offer the option to request adjacent seats to another group or purchaser.
Tickets will be available across multiple categories/price levels. Each stadium is configured differently; therefore, the general category descriptions (listed below) should not be considered definitive in each circumstance.
Category 1: Highest priced and located in prime areas within the stadium
Category 2: Located outside of the Category 1 area
Category 3: Located outside of the Category 1 and 2 areas
Ticket prices vary according to the match being played and the category of the tickets purchased.
Yes. Please remember, however, that FIFA’s household ticket limits apply to all tickets purchased regardless of when or in which phase they were purchased. Please be aware of the household limits detailed above prior to making a request for additional tickets.
Yes, they apply to Canada Soccer Fans. Any person wishing to purchase FIFA World Cup 26™ tickets will be bound by FIFA’s Ticket Sales Regulations (which include household limits on the number of tickets each purchaser can obtain), General Terms and Conditions and Stadium Code of Conduct. These documents can be found online at FIFA.com/Tickets.
After, the ticket application window for Canada Soccer’s allotment closes on 13 January, 2026, Canada Soccer will conduct the weighted random draw upon receipt of ticket application information from FIFA. Following the conclusion of the draw, all applicants will be notified of their ticket status by FIFA. We expect the notification of status in mid to late February, 2026, with actual seat locations to be confirmed at a later date.
Should you be successful in your application for tickets, your payment card will be immediately charged the full amount noted during the application process (including the cost of conditional supporter tickets).
Tickets will be made available as mobile tickets. Mobile tickets will be available only through the FIFA Ticketing App. Mobile tickets for Supporter Tickets (ST) during the Group Stage will be made available closer to the start of the tournament. Mobile tickets for Conditional Supporter Tickets (CST) during the knockout rounds will be delivered as Canada Soccer’s Men’s National Team advances through the knockout rounds.
All VIP packages for the FIFA World Cup 26 tournament are managed through On Location. For further details around VIP Packages please visit On Location here.
All individuals purchasing tickets for FIFA World Cup 26™ will require a FIFA ID, including those who are successful through the lottery to access Canada Soccer’s FIFA World Cup 26™ ticket. The same FIFA ID can be used to complete the purchase process through any of the available ticket purchase channels.
Please note that you must be at least 13 years old to register for a FIFA ID, and at least 18 years old to sign up for a FIFA ticketing account and purchase FIFA World Cup 26™ tickets.
Additional information related to the FIFA ID can be found here.
Additional information to be confirmed by FIFA regarding the resale of Supporters Tickets.
QUESTIONS?
For questions related to Canada Soccer’s Supporters Ticket allotment, please email tickets@canadasoccer.com
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